Customer First, Profession Based Customer First, Profession Based
Customer FirstCustomer First
Pursuing “excellent customer service abilities” has long been the proud core competitiveness of Hotai Finance Corporation.Pursuing “excellent customer service abilities” has long been the proud core competitiveness of Hotai Finance Corporation.
Based on the core concept of “people-oriented & customer first”, Hotai Finance Corporation constantly strives to improve the service process and aims to exceed customers’ expectations. Not only do we have a customer-exclusive service team, but we also have customized auto finance products. We always demonstrate our value through the attitude toward “leaving simple things to customers, and handling trouble by ourselves." We understand installments and we understand customer needs better as well, so we strive to understand and meet customer needs, and even exceed their expectations as we always put customers at the top of our priorities. Therefore, Hotai Finance Corporation is committed to becoming the industry’s No. 1 benchmark company in customer service satisfaction.Based on the core concept of “people-oriented & customer first”, Hotai Finance Corporation constantly strives to improve the service process and aims to exceed customers’ expectations. Not only do we have a customer-exclusive service team, but we also have customized auto finance products. We always demonstrate our value through the attitude toward “leaving simple things to customers, and handling trouble by ourselves." We understand installments and we understand customer needs better as well, so we strive to understand and meet customer needs, and even exceed their expectations as we always put customers at the top of our priorities. Therefore, Hotai Finance Corporation is committed to becoming the industry’s No. 1 benchmark company in customer service satisfaction.
Profession BasedProfession Based
Based on the professional financial ability, Hotai Finance Corporation stimulates the potential of employees with positive attitude and perfect training system to cultivate talents with industrial professional ability. On the other hand, We also continuously improves and innovates various auto financial products in all car-related financial products to exceed customers’ expectations.Based on the professional financial ability, Hotai Finance Corporation stimulates the potential of employees with positive attitude and perfect training system to cultivate talents with industrial professional ability. On the other hand, We also continuously improves and innovates various auto financial products in all car-related financial products to exceed customers’ expectations.
With our sound professional foundation, the Company doesn’t just help employees sustainably and stimulate employee satisfaction, but we also help customers to realize their dreams and help their businesses prosper to create social value, and build a society for the common good. Because only innovation through professionalism can continue to bring new value to enterprises, employees, and customers.With our sound professional foundation, the Company doesn’t just help employees sustainably and stimulate employee satisfaction, but we also help customers to realize their dreams and help their businesses prosper to create social value, and build a society for the common good. Because only innovation through professionalism can continue to bring new value to enterprises, employees, and customers.